diff --git a/rattail/batch/custorder.py b/rattail/batch/custorder.py
index 6283a0673863453a35db80acda6e545fc08612d0..12d486bf12d19c2a66e9e71ed98ca8b209fa0543 100644
--- a/rattail/batch/custorder.py
+++ b/rattail/batch/custorder.py
@@ -253,9 +253,18 @@ class CustomerOrderBatchHandler(BatchHandler):
         """
         batch.customer = None
         batch.person = None
-        batch.contact_name = None
-        batch.phone_number = None
-        batch.email_address = None
+
+        # note that if batch already has a "pending" customer on file,
+        # we will "restore" it as the contact info for the batch
+        pending = batch.pending_customer
+        if pending:
+            batch.contact_name = pending.display_name
+            batch.phone_number = pending.phone_number
+            batch.email_address = pending.email_address
+        else:
+            batch.contact_name = None
+            batch.phone_number = None
+            batch.email_address = None
 
         # always reset "add to customer" flags
         batch.clear_param('add_phone_number')